{"id":30,"date":"2024-03-06T11:17:18","date_gmt":"2024-03-06T11:17:18","guid":{"rendered":"https:\/\/ecsuite.com\/support\/?p=30"},"modified":"2024-03-27T12:21:48","modified_gmt":"2024-03-27T12:21:48","slug":"statements-and-reporting-2","status":"publish","type":"post","link":"https:\/\/ecsuite.com\/support\/statements-and-reporting-2\/","title":{"rendered":"Statements and Reporting"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Understanding my merchant account&nbsp;statement<\/h2>\n\n\n\n<p>Merchant statements can often be confusing. To assist you with understanding your statement, you may view our&nbsp;<a href=\"https:\/\/ecsuite.com\/support\/wp-content\/uploads\/2024\/03\/TSYSAcq_MerchStatement_QRG-3.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Statement Quick Reference Guide<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How can I view my statement&nbsp;online?<a href=\"https:\/\/kb.ecsuite.com\/Statements+and+Reporting#How_can_I_view_my_statement_online_\"><\/a><\/h2>\n\n\n\n<p>EC Suite offers access to the eConnections online reporting portal from which you may retrieve merchant statements. To access the portal please&nbsp;<a href=\"https:\/\/ecsuite.com\/support\/?p=112\" target=\"_blank\" rel=\"noreferrer noopener\">contact us<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Do you mail my&nbsp;statement?<a href=\"https:\/\/kb.ecsuite.com\/Statements+and+Reporting#Do_you_mail_my_statement_\"><\/a><\/h2>\n\n\n\n<p>Yes, monthly processing statements are mailed out on the first business day of the following month.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How do I pay the fees for my merchant&nbsp;account?<a href=\"https:\/\/kb.ecsuite.com\/Statements+and+Reporting#How_do_I_pay_the_fees_for_my_merchant_account_\"><\/a><\/h2>\n\n\n\n<p>Daily processing fees are deducted prior to depositing funds in your bank account. If your account is subject to monthly fees, those will be deducted from your bank account at month\u2019s end. All daily and monthly fees will be listed on your monthly merchant statement.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">I\u2019m having trouble reconciling my account. How can EC Suite&nbsp;help?<a href=\"https:\/\/kb.ecsuite.com\/Statements+and+Reporting#I_m_having_trouble_reconciling_my_account._How_can_EC_Suite_help_\"><\/a><\/h2>\n\n\n\n<p>EC Suite offers access to the eConnections online reporting portal from which you may view details about your daily batches, deposits and fees, in addition to viewing merchant statements. To access the portal, click here.<\/p>\n\n\n\n<p>If you do not have access to this portal, please&nbsp;<a href=\"https:\/\/ecsuite.com\/support\/?p=112\" target=\"_blank\" rel=\"noreferrer noopener\">contact EC Suite<\/a>&nbsp;to request a login. If you still need assistance, you may contact our Merchant Support team.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a href=\"https:\/\/kb.ecsuite.com\/Statements+and+Reporting#Understanding_my_merchant_account_statement\"><\/a><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>Understanding my merchant account&nbsp;statement Merchant statements can often be confusing. To assist you with understanding your statement, you may view our&nbsp;Statement Quick Reference Guide. How can I view my statement&nbsp;online? EC Suite offers access to the eConnections online reporting portal from which you may retrieve merchant statements. To access the portal please&nbsp;contact us. Do you [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Statements and Reporting - ECSuite Support<\/title>\n<meta name=\"description\" content=\"Learn more about Statements and Reporting. Contact ECSuite Support for additional information or support.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Statements and Reporting - ECSuite Support\" \/>\n<meta property=\"og:description\" content=\"Learn more about Statements and Reporting. 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