Merchant Account Support
Contact EC Suite Merchant Account Support for questions about credit card processing, POS terminal supplies, statements, payout options, and PCI Compliance. Visit our support page for common terminal and gateway issues.
Toll Free: 1.888.261.1288
Email: merchantsupport@ecsuite.com
TSYS 24/7 Terminal Help Desk Support
If you need immediate after-hours support for your credit card terminal, call our terminal help desk.
Toll Free: 1.800.552.8227
Sales Partner Support
If you’re interested in partnering with EC Suite, please contact us using this form.
For existing partners, please call or email.
Toll Free: 1.888.261.1315
Email: partners@ecsuite.com
Chargeback Management
Email our Chargeback Resolutions team for questions about the dispute process.
Email: chargebacks@ecsuite.com